Tickets & Billing

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FAQs - Tickets & Billing

Q. Who should I call if I have a billing question?

Q. What is the cost for each notice transmitted to members?

Q. When does VUPS bill member utility owners?

Q. Do I really send my payment to North Carolina?

Q. Can I receive an electronic bill?

Q. Can I get a discount for early payment?

Q. Can I get a credit for tickets that have been transmitted to me?

Q. What does a VUPS invoice look like?

Q. I need a copy of IRS Form W-9 in order to set up a purchase order for VUPS, Inc. Where can I get one?